Job Requisition ID #26WD100488Position OverviewAs a Client Services Specialist, you will provide frontline support to Autodesk customers and partners, ensuring the timely resolution of product access, licensing, and account issues. You will deliver an exceptional customer experience by solving problems effectively, communicating clearly, and collaborating in a fast-paced, team-oriented environment.Do you enjoy working with Windows, Microsoft Office, and CRM tools such as Salesforce to resolve customer inquiries? Bring your skills to our team — apply todayResponsibilitiesProvide multi-channel support (phone, chat, email) to customers and partnersTroubleshoot product access, licensing, account, and order-related issues, ensuring timely resolutionEnsure access to purchased software using internal systems and remote toolsDeliver a high-quality, solution-focused customer experienceEducate customers and partners through training sessions, onboarding, webinars, and self-service guidanceAct as a subject matter expert on Autodesk policies, processes,



and toolsSupport partner enablement and collaborate cross-functionally (including Sales) to resolve issuesContribute to knowledge base content and recommend process improvementsMaintain professionalism and adaptability in a fast-paced environmentMinimum QualificationsBSc or MSc graduate with 0–4 years of professional experienceExperience using a CRM systemWillingness to work adaptable shifts and overtime as needed (shift start times of 7:00 AM)French and English fluent speakerPreferred QualificationsItalian or Spanish, plus other language skills are an advantageStrong verbal and written communication skillsExperience using a CRM system; Salesforce preferredExperience in a customer service or support environment with strong problem-solving skillsAbility to manage multiple priorities in a dynamic, fast-paced environment#LI-MM2Learn MoreAbout AutodeskWelcome to Autodesk Amazing things are created every day with our software – from t

📌 Client Services Specialist, French speaker (Bellprat)
🏢 Autodesk
📍 Bellprat