We’re democratizing growth by making coaching a foundational right for every employee, everywhere. Combining human coaching, behavioral science, and technology - including AIMY, our AI coach - we empower general enterprises to unlock their full potential. Backed by $330M in funding and a network of 3,500+ coaches across 90+ countries, CoachHub is redefining how the world learns and leads through personal, measurable, and scalable development.
Joining us means stepping into a place where ownership is real, curiosity is fuel, and change is the norm. You'll work with teams who support each other, push boundaries, and take pride in building products that genuinely make a difference in people's lives. If you want your work to matter, not just as tasks but as impact felt by people every day, this is where you thrive.
Team Lead, Customer Success - EMEA South Location: Remote from Spain, UK or Germany (optional Hybrid in Berlin)
Reports to: Director of Customer Success & Operations
Language requirements: Full professional proficiency in English and French
The Role We're looking for a Team Lead, Customer Success to lead and develop a team of Customer Success Managers across our South EMEA region.




This is a hands-on leadership role where you'll be responsible for driving your team's performance, supporting their growth and ensuring exceptional customer outcomes. You'll coach your team through opportunities and challenges, partner closely with cross-functional stakeholders and, when needed, step into customer conversations yourself.
As our Customer Success organisation continues to evolve, you'll also play an important role in shaping how we work - improving processes, raising standards and helping the team scale successfully.
What You'll Do Lead and develop your team
Lead, motivate and develop a team of 7-10 Customer Success Managers across our Southern EMEA region
Hold regular 1:1s, set clear expectations and create an environment where people can grow and perform at their best.
Address performance challenges with clarity, fairness and consistency.
Foster a culture of continuous learning through regular coaching and actionable feedback.
Drive customer success
Take ownership of customer health, retention and renewals across your team's portfolio.
Support your team with

📌 Team Lead, Customer Success - Emea South (Bellprat)
🏢 CoachHub
📍 Bellprat