22 ago
|
Rindus
|
Vitoria-Gasteiz
22 ago
Rindus
Vitoria-Gasteiz
Rindus is seeking an experienced IT Service Desk Lead to own day-to-day support processes and drive service excellence for our European partner from Málaga, Spain.
You will mentor dispatchers and process specialists, foster a customer-first culture, build a comprehensive knowledge base, promote self-service, and report on KPIs like CSAT and SLA to ensure transparent performance across the organization.
#J-18808-Ljbffr
📌 Team Lead, It Support (German & English) - Flexible/Remote (Vitoria-Gasteiz)
🏢 Rindus
📍 Vitoria-Gasteiz