About the Role

DDN is looking for an ambitious and motivated Finance or Business graduate to join our team as a Business Operations/License Management Analyst.

In this role, you will support and continuously improve the end-to-end software licensing, entitlement, and customer enablement processes across DDN's software portfolio, including EXAScaler, Infinia, Horizon, and future offerings.

We don't expect you to have years of experience. What we do ask is that you bring a genuine curiosity for business, finance, and how technology companies operate, along with a positive attitude and a growth mindset.

In return, DDN will provide the support, training, and development opportunities needed to help you build your skills, gain valuable commercial experience, and grow your career in a fast-paced, integral technology business.

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Key Responsibilities
- Own the end-to-end software licensing and entitlement lifecycle from booked order through successful software customer enablement.
- Validate booked orders, products, contract terms, customer entitlements, support eligibility,



and licensing prerequisites before software fulfillment.
- Manage software license generation, delivery, activation, entitlement updates, and license-related customer communication.
- Confirm that the required asset, configuration, serial-number mapping, install-location, contract, and support information is available before licensing execution.
- Partner with Asset Management and Support teams to resolve upstream data or configuration gaps that prevent accurate licensing.
- Manage license-related changes resulting from expansions, upgrades, migrations, transfers, renewals, replacements, RMAs, and decommissioning.
- Maintain accurate and reliable software licensing and entitlement records across applicable enterprise and licensing systems.
- Monitor licensing requests, operational queues, service levels, backlog, escalations, and customer-impacting exceptions.
- Partner with Engineering, Product Man

📌 Graduate Business Operations Analyst (Madrid)
🏢 DDN
📍 Madrid