At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together.YOUR CHALLENGEResponsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements. This encompasses the thorough understanding and meticulous tracking of all service dependencies and proactive lifecycle management.Application management (Maintenance and Support, SLA, Incident-, Problem-, Release/Test-, Risk-Mgmt, Documentation)Business Analysis, Solution Design and implementation/deployment of Changes/Enhancements in cooperation with the software vendorImplementation and Testing of Product ReleasesProject assignments (Data migrations, impact analysis)Team head deputy role for a larger team, which is mainly based in ZürichYOUR PROFILESound knowledge of MS Windows Server environments and ETL Tools, MS SQL, reporting and scriptingExperience with end-of-day processing (AWA),



communication between applications and modern interfaces (APIs, IBM MQ)Confident interaction with business stakeholders, system engineers, database administrators and external solution providersKnowledgeable about security aspects of applications and incident/change/release management processes within large companies in the financial sectorFirst experience as a Team Head preferred - or a strong ambition to move into a leadership roleExperience in Treasury and Nostro business preferredBachelor's degree in computer science, Information Technology, or a related fieldGood knowledge of ITIL frameworks and enterprise IT infrastructureMinimum of 5 years of experience as an IT Service Owner, Application Responsible or a similar roleFluent written and spoken English; additional languages are an asset in our multicultural environmentHeadquartered in Zurich, we are present in around 60 locations worldwide, including Bangkok, D

📌 IT Application Operation Manager (Madrid)
🏢 Bank Julius Bär Ltd.
📍 Madrid