Summary:
Our ambition at Novartis is to be a recognized leader in Data, Analytics, AI & Platforms (DAP). Within Marketing Platforms, DAP is setting up a new content platform’s product team to implement and manage platforms which support the end-2-end content journey for international, region and countries (IRC) to support and drive the commercial, medical and value & access activities.

About the Role:
Product Operations Manager:
LI-Hybrid

Location: Barcelona, Spain

Novartis is building a leading Data, Analytics, AI & Platforms capability to transform how content platforms support commercial, medical, value and access activities across international, regional and country teams. Within Marketing Platforms, we are creating a new product team to implement and manage content platforms that enable the end-to-end content journey.

As Product Operations Manager you will work closely with Data, Analytics, AI & Data Science, Commercial Launch Strategy, Medical, Value & Access, international, regional and country teams, Strategy & Growth, DD⁢, BSI and other partners to implement,



manage and continuously improve content platform solutions across Novartis. The Product Operations Manager plays a cross-product role at the intersection of product, operations, and business, ensuring consistency, clarity, and alignment across the Content Platforms ecosystem.

Key responsibilities:
- Coordinate taxonomy requests from international, regional and country teams, including IMEx and ICE, ensuring updates are implemented in a timely and consistent way across impacted platforms.
- Own the feature request and intake process, including collecting, structuring and consolidating user and stakeholder requests across the platform ecosystem.
- Ensure feature requests are clearly defined, linked to business value and use cases, and ready to support prioritization decisions.
- Support analysis of feature usage, adoption and feedback trends to identify opportunities for continuous improvement.

E

📌 Product Operations Manager (Barcelona)
🏢 Novartis
📍 Barcelona