Join Apaleo and Shape the Future of Hospitality Tech
Apaleo is the world's most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.
About the role
This is a new role at Apaleo, and an important one. You sit at the intersection of Sales, Account Management, Finance, Legal and Customer Success, and you own two things: deals that close cleanly, and deals that go live fast.The second part is where you make the biggest difference. Every day between signature and go-live is a day the customer waits for value they have already bought. You design that path, you keep it clear, and you automate the parts that should never need a human.You will build this function from the ground up, with the mandate and the data to do it properly.
What you'll do
Own the deal review and approval process for non-standard,
complex and high-value deals
Structure pricing and commercial terms with Sales and Account Management, and make sure every deal works for revenue recognition and margin before signature
Partner with Legal on non-standard terms and redlines
Own the flow from signed to live: instrument it, find the blockers, fix what you can and escalate the rest with a recommendation
Automate the flow with agentic workflows across Chargebee, PandaDoc, HubSpot, n8n and Claude
Be the reliable point of contact when deals get complicated
How we'll measure success
Median time from signed contract to live revenue
Share of deals and setup steps running without manual intervention
Cycle time for a non-standard deal review
We will set the baselines together in your first month.
What you bring
Multiple years experience in deal desk, revenue operations, business operations or commercial finance
Strong analytics. You
📌 Deal Desk Manager (Madrid)
🏢 Apaleo
📍 Madrid