22 ago
|
Fujitsu
|
Sevilla
Salesforce Marketing Cloud Technical Specialist
We are looking for a hands-on
Salesforce Marketing Cloud (SFMC) Technical Specialist
to manage and support the platform, troubleshoot operational issues and improve existing reports, integrations and processes.
Key Technical Requirements:
Hands-on knowledge of SFMC architecture, data models and core studios
(Email Studio, Journey Builder, Automation Studio, Contact Builder, Web and Mobile Studio)
Ability to build, automate and maintain
automations, data integrations and cross-channel journeys (email, SMS, push)
Working knowledge of
platform maintenance,
releases and
performance/consumption optimization
Experience reviewing
platform consumption reports , identifying potential issues, and implementing corrective actions
Good understanding of
security best practices and permission management.
Experience in
incident troubleshooting, root-cause analysis and resolution within SFMC
Experience managing contacts in SFMC ( bulk contact deletion, subscription/unsubscription processes )
Comfortable with edge cases such as org-level
suppression list configuration, triggered send failures, automation failures and AMPscript errors
Troubleshoot technical issues
and
provide technical support
to functional users
Working knowledge of
SQL, AMPscript and/or Server-Side JavaScript (SSJS) ; basic understanding of
HTML, CSS , and responsive email design
Experience
troubleshooting email and SMS delivery issues
Salesforce Marketing Cloud Developer or Administrator certification (or equivalent) certifications are preferred
Responsibilities include
platform maintenance and monitoring and small-scale optimizations, consumption reports, data and contact management, bulk contact deletion, audits/compliance, user access control, incident resolution, troubleshooting, decommission of unused components, and bug fixing for existing SFMC solutions.
Languages: Spanish & English
📌 Salesforce Marketing Cloud Technical Specialist (Sevilla)
🏢 Fujitsu
📍 Sevilla