Ready to elevate your career and join a fast-growing team in the digital world?

Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!

Responsibilities:

- Verification Operations: Process and validate license, insurance, and business registration submissions for new reviews and recertifications.
- Support & Escalations: Provide phone/email support for live advertisers and review escalated photo submissions requiring language expertise.
- Content Compliance: Assess reviews based on guidelines; process Guarantee claims.
- Performance Monitoring: Evaluate provider quality, collaborate on improvement initiatives, and support retention through churn analysis and reporting.
- Onboarding Assistance: Guide businesses through onboarding, ensuring all requirements are met for a smooth go-live process.
- Expert Guidance: Develop expertise in regional onboarding processes, advising businesses on verification requirements.
- Ad-Hoc Operations: Tackle additional tasks as needed in a dynamic, fast-paced environment.

📌 French Speaking Customer Support Specialist - Digital Ads (Barcelona)
🏢 Importante grupo
📍 Barcelona