The Learning Team at the company is growing fast as more and more users discover the power of the company and need to understand how to use it effectively. As part of that growth, we want to expand our certification program. We currently offer credentialed badges for completion of courses and one performance-based the company Certified Developer exam for those who are subject matter experts. We are looking for someone to take ownership of our certification program, expand our certification exam offerings, and build a community around our the company certified professionals.
Responsibilities
Developing performance-based, hands-on the company certification exams on the company use cases like real-time analytics, observability and data warehousing
Working with company SME's to create job task analyses for exams
Grading and maintaining all certification exams, including writing grading scripts
Developing quizzes for our course-completion badges
Writing and deploying quizzes for the company credentials
Establishing a community presence for the company certified professionals using popular social media outlets and also while attending the company user conferences and Meetups
Tracking and reporting on the metrics and KPIs of the certification program
Working with the certification and badging vendors to ensure proper delivery of the exams and badges
Handling customer support from learners interested in obtaining our certifications
Traveling occasionally to Meetups and conferences to promote the company to the community
Requirements




A self-motivated attitude that provides you with the desire and determination to complete projects in a fast-paced startup environment
Proven experience developing certification exams and quizzes for a highly technical audience like software engineers and database developers
Experience with SQL
Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, and big data
You have a high level of responsibility, ownership, and accountability
Ability to learn new technologies quickly and effectively
Excellent communication skills
Bonus points
5+ years of experience in certification in the technical software industry
Experience with curriculum development or instruction for databases and/or distributed systems
Experience with the company database
Experience with one or more Cloud Service Providers such as AWS, GCP, Azure
Experience building software certification exams
Ability to work cross-functionally amongst engineering, support, product and development teams
Technical degree (e.g. Computer Science or related field)
You’ll love this role if
You thrive in a customer-facing role, collaborating closely with Engineering, Marketing and Sales teams
You are self-driven, curious, and eager to continuously learn and grow
You possess a mindset of teamwork, integral engagement, empathy, and a drive for solving challenging problems
You have a sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases in the world
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📌 Certification Manager (Amer)
🏢 United States Digital Space
📍 Amer