Experteer Overview

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As Program Lead, you will drive the end-to-end introduction of a new CRM solution and IT service. You’ll own the build-vs-buy decision, vendor evaluation, integration planning, and rollout governance. The CRM will serve as the Global AM revenue platform, covering reporting, forecasting, planning, and contract/demand management. You collaborate with enterprise architecture, manage budgets and resources, and ensure on-time, on-budget delivery with compliance. This role offers strategic impact across business and IT, shaping a key transformation project.

Compensaciones / Ventajas
• Lead the build-vs-buy decision and vendor evaluation based on capability, cost, and integration effort
• Act as Product Owner, translating Global AM needs into development/vendor requirements and prioritizing.
• Define the integration approach with existing IT services landscape and architecture implications




• Ensure seamless integration with the contract management tool for a critical linkage
• Prepare detailed rollout plans including time, cost, and resources; establish governance gates and secure approvals
• Coordinate all rollout activities and align stakeholders across business and IT
• Maintain on-time, on-budget delivery with security, governance, and change-management compliance, escalating risks as needed

Responsabilidades
• Proven track record leading end-to-end IT application/service introduction programs, ideally CRM or enterprise platforms
• Strong understanding of IT service management, integration architecture, and enterprise app landscapes
• Experience with contract management systems or heavy master data integrations is a plus
• Experience preparing business xqbhyrx cases, cost-benefit analyses, and budget/resource plans
• Strong stakeholder management and communication across business a

📌 CRM Rollout Manager (Barcelona)
🏢 Allianz
📍 Barcelona