Location: Girona, ES Santo Tirso, PT Ritterhude, DE, 27721 Heerenveen, NL
The Company
kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act onclimate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.
At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.
Commercial Excellence Specialist, Trays
Purpose of the Job
We are looking for a driven Commercial Excellence Specialist to support the Trays sales organisation by strengthening day-to-day commercial operations, sales processes and CRM governance. Working across the business, you will help Account Managers operate effectively, act as the key Salesforce contact for the Trays segment and turn business needs into practical improvements. This is an influential role for someone who enjoys connecting people, systems and processes to improve sales productivity and help achieve growth targets.
Key Responsibilities
- Support Account Managers in day-to-day operations in line with the Roles & Responsibilities SLA framework.
- Act as business owner for selected Salesforce initiatives, including the mobile experience, opportunity UX and Outlook integration.
- Translate business needs into clear requirements and partner with IT to support consistent delivery and a best-in-class user experience.
- Coordinate testing and alignment with sales team members and relevant functions to support s