MSX International is seeking a Service Project Manager to lead EU-focused contact center initiatives. You will manage deliverables, KPIs, and client communications, ensuring revenue and cost control and continuous improvement across markets.
The role requires strong customer service experience, people leadership of roughly 130 staff, and fluent English and Spanish (C1). You will collaborate with cross-functional teams to meet client expectations.
📌 EU Service Project Manager (Barcelona)
🏢 Msx International
📍 Barcelona
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