Müller's Solutions is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our remote team. The role focuses on analyzing, designing, and implementing workflows within the BMC Helix ITSM platform to optimize IT service delivery and processes.
You will collaborate with stakeholders, translate business needs into technical specifications, and develop thorough training and documentation to support users. ITSM expertise and ITIL familiarity are a plus.