IT Service Desk Analyst (Vitoria-Gasteiz)

IT Service Desk Analyst (Vitoria-Gasteiz)

22 ago
|
Insurance Corporation of British Columbia
|
Vitoria-Gasteiz

22 ago

Insurance Corporation of British Columbia

Vitoria-Gasteiz

This is an Internal ICBC job posting for applicants within the bargaining unit. External applicants will not be considered.

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to [email protected] – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities. By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you




The Information Services Division has an opening for the IT Service Desk Analyst in Victoria location.
The Service Desk provides a single point of contact for internal and external customers to effectively resolve incidents and respond to requests for IT support (incident, tools and service requests).
As an IT Service Desk Analyst you will work collaboratively to provide support and restore service on technical issues experienced by internal and external customers involving complex and integrated corporate systems and to provide request fulfilment of standard software and technology requests.
Responsibilities include:• Incident Analysis and Resolution – Provides resolution and support for enquiries and incidents on complex and integrated corporate systems for internal and external customers relating to computer andvoice technology problems;• Respond to a variety of inquiries and problems escalated from IT Service Desk Representative related to computer systems, applications and equipmen

📌 IT Service Desk Analyst (Vitoria-Gasteiz)
🏢 Insurance Corporation of British Columbia
📍 Vitoria-Gasteiz

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