Our client is a leading global fragrance house with a growing international presence. Based at our HQ in Murcia, Spain, we operate across markets worldwide and pride ourselves on a dynamic, multicultural working environment. The Role We are looking for a Customer Service and Import-Export Specialist to join our Customer Service team. Your primary focus will be managing and coordinating commercial administration tasks to support our sales team, with a specific emphasis on customers in the Middle East market. This is a permanent, full-time, fully onsite position based at our Murcia HQ. Key Responsibilities Tracking orders and communicating incidents to meet deadlines agreed with customers Resolving complaints and requests related to customer orders and their delivery Providing administrative support to the sales team,



including assistance during customer visits Receiving visit reports and managing actions agreed with customers Creating and monitoring project sheets and briefing sheets Receiving and managing customer orders through to manufacturing handoff Preparing and maintaining customer files, including documentation relating to legal compliance What We Are Looking For Fluent Spanish speaker, native or near-native level Fluent Arabic speaker, essential for this role due to the Middle East customer focus Professional level English strongly preferred Background in customer service, import/export, logistics, or commercial administration Willingness to work fully onsite in Murcia, 5 days per week What We Offer Permanent full-time employment contract Monday to Thursday 8am to 5pm with a one-hour lunch break, Friday 8am to 2:30pm with a 15-minute break Versátil working hours with a one-hour window for daily arrival and departure Annual bonus, group benefits, and a risk-free savings plan A real opportunity for professional growth in an international, constantly evolving environment An excellent, young and multicultural working environment

📌 Import export specialist (Madrid)
🏢 Mackinnon Bruce International
📍 Madrid