Workster is partnering with a leading global customer experience provider to recruit German-speaking Technical Support Advisors for an on-site role in Barcelona.This opportunity is adecuado for candidates with a technical mindset who enjoy helping customers, solving problems, and working in an international, fast-growing environment.You will support dealers and end users, delivering high-quality technical assistance while contributing to a positive and professional customer experience.Your RoleAct as the first point of contact for dealers and end users via phone and emailTroubleshoot technical issues and provide clear, accurate solutionsEducate customers on product usage, updates, and best practicesCreate, manage, and follow up on support tickets to ensure resolutionCollaborate with internal teams to handle complex or escalated casesMaintain accurate customer records and documentation in internal systemsEnsure service quality, professionalism,



and adherence to support proceduresYour QualificationsFluent or bilingual German (C1/C2) with advanced EnglishMinimum 2 years of experience in customer service or technical supportStrong communication and active listening skillsAbility to take ownership of cases and drive them to resolutionComfortable working in a customer-facing, problem-solving environmentOrganized, detail-oriented, and confident using support tools and systemsMotivated, adaptable, and eager to learnThe OfferFull-time permanent contract (39 hours/week)Fixed schedule: Monday to Friday, 09:00 – 18:00Competitive salary package with performance-based bonusFully paid training and structured onboardingContinuous learning, upskilling, and career development programsInternational and multicultural work environment

📌 German-Speaking Technical Support Advisor in Barcelona (España)
🏢 Workster
📍 España