Overview
Personnel Assistant I
Rota, Spain
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level
Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.
The Personnel Assistant I shall support the Navy Personnel Command by verifying the identity and eligibility of authorized DoD beneficiaries, issuing DoD Identification Cards,



and performing DEERS updates in support of the Personnel Support Detachment in Naples.
Responsibilities

Interact with customers utilizing effective face-to-face customer service skills of positive attitudes, adaptability, friendliness, empathy, time management, communication, de-escalation, and composure in stressful situations.
Verbally acknowledge customers upon arrival.
Verify and issue Common Access Cards (CAC) and Uniformed Service Identification (USID) to eligible recipients through DEERS.
Serve as Verifying Official on DEERS/RAPIDS terminal and ensure input data for accuracy and correctness.
Assist customers with questions concerning identification card eligibility, application requirements, and DEERS.
Answer telephone inquiries.
Monitor customer wait times via sign-in sheets.
Return all failed or retrieved CACs to DMDC monthly.
Ensure all non-DEERS CAC updates are performed accurately and efficiently.
Perform cus

📌 Personnel Assistant I (España)
🏢 Chenega MIOS SBU
📍 España