Job Overview
Mercier Consultancy Group is offering a Dutch speaking Social Media Content Moderator position based in Athens, Greece. The role involves reviewing, assessing and moderating user-generated content across major social media platforms to keep online communities safe, respectful and aligned with community guidelines.
Key Responsibilities
Review and moderate user-generated content submitted on social media platforms in Dutch, ensuring full compliance with platform‑specific community standards and content policies.
Identify, escalated and act on potentially harmful, offensive or policy‑violating content including hate speech, misinformation, graphic material and spam within established response timeframes.
Accurately classify and document content decisions using internal moderation tools and case management systems, maintaining detailed and precise records.
Engage with Dutch‑speaking users in a professional and empathetic manner when communicating moderation decisions, appeals or policy clarifications.
Monitor trends in harmful or abusive content within the Dutch‑language social media space and provide actionable feedback to team leads and QA teams.
Collaborate closely with cross‑functional teams including trust and safety specialists, policy teams and quality analysts to uphold the highest standards of content integrity.
Participate actively in ongoing training sessions, calibration exercises and policy update briefings to ensure moderation decisions remain accurate and consistent.
Meet and consistently exceed defined performance metrics including accuracy rates, productivity targets and quality benchmarks set by the social media client.
Qualifications
Native or fluent Dutch language proficiency (both spoken and written) is essential.
Valid EU passport or documentation confirming the right to work within the European Union.
Understanding of social media platforms, online communities, digital culture and internet trends within Dutch‑speaking markets.
Stro
📌 Dutch Speaking Social Media Content Moderator (España)
🏢 Mercier Consultancy Group
📍 España
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