Fixed Route Operator (Full-Time) - Nantucket, MA

Seasonal : $30.35/Hour
Year Round: $32.45/Hour
On-island residence is required - discounted dormitory lodging is available through NRTA

Knowledge and Experience:

Must be minimum 21 years of age
5 years verifiable valid Drivers license
Valid Massachusetts CDL Class C or Higher with Airbrakes and Passenger Endorsements
Must have clean driving record – DMV printout required for the last 10 years
Must have stable work history
CPR, AED and First Aid Certification (Provided by the Company)

Skills:

Positive attitude and enjoy working with the general public
Able to follow directions
Consistently showing up on time and being dependable
Ability to obtain a CDL Class B with Passenger and Airbrakes Endorsement
Ability to work in an ever changing environment
Patience and Understanding: Providing compassionate service to passengers with special needs

Key Accountabilities:
Customer Service

Ensure customers feel welcome and properly greeted when boarding the vehicle.




Effectively communicate with passengers especially in the event of service disruptions.
Provide passengers with assistance as needed .
Accommodate passengers with information such as schedule, guidance, ect.

Safety

Practice defensive driving, anticipating potential hazards and reacting appropriately to avoid accidents.
Ensure safe on-road operations while maintaining on-time performance.
Familiarity with assigned routing and detours to include inclement weather.
Awareness of ADA Policies and Procedures to ensure compliance.
Proper operation of all wheelchair lifts to include manual operation, for each bus model.
Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures.
Assist and help passengers with mobility devices, such as wheelchairs or walkers.
Assisting passengers with boarding and properly securing wheelchairs.

Operations

Collect the prescribed fare media and notify dispatch o

📌 Fixed Route Operator (Marismillas)
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