22 ago
|
Mercier Consultancy MD
|
España
22 ago
Mercier Consultancy MD
España
Danish Speaking Customer Service for Digital Marketing Platform - Work In Greece
2 days ago Be among the first 25 applicants
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Mercier Consultancy MD provided pay range
This range is provided by Mercier Consultancy MD. Your presente pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Mercier Consultancy MD is thrilled to announce an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique prospect of working in Greece. This role is perfect for individuals who are enthusiastic about digital marketing and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in utilizing the digital marketing platform effectively, communicating fluently in Danish.
Key Responsibilities
Manage customer inquiries regarding the digital marketing platform via phone, email, and chat in Danish
Provide guidance on platform features, tools,
and best practices to maximize customer success
Assist customers in troubleshooting issues and resolving technical problems promptly
Educate clients on marketing strategies and campaign optimization to enhance their experience
Document all customer interactions and feedback accurately in the CRM system
Collaborate with the technical team to elevate complex issues effectively
Stay informed about industry trends and updates to provide relevant insights to customers
Requirements
Fluency in Danish (both written and spoken) is essential; proficiency in English is a plus
Previous experience in customer service or support, preferably in a digital marketing or technology environment
Strong communication skills with a focus on customer engagement and satisfaction
Ability to troubleshoot technical issues and provide clear solutions to clients
Excellent organizational skills and the capability to manage multiple inquiries
📌 Danish Speaking Customer Service for Digital Marketing Platform (España)
🏢 Mercier Consultancy MD
📍 España