Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our clients logistics challenges.

Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.

The Customer Service Specialist (Road Freight) manages international road freight shipments across EU and non-EU countries, coordinates transport and customs processes, ensures documentation accuracy, and monitors shipments to guarantee efficient and timely delivery.

Essential Job Functions:
* Coordinate international road freight shipments across Europe and non-EU countries, from pickup to final delivery.
* Manage the complete transport process, including collection, operational coordination, shipment tracking, customs coordination, and last-mile delivery.
* Prepare, review, and manage all transport and customs documentation required for import and export road freight operations.




* Coordinate customs clearance processes with customs brokers, customers, carriers, and internal teams to ensure compliance with international trade regulations.
* Monitor shipments proactively to ensure on-time deliveries and resolve operational incidents efficiently.
* Maintain constant communication with customers, carriers, customs brokers, and internal teams regarding shipment status, documentation, and operational updates.
* Handle customer billing and validate supplier invoices accurately.
* Build and maintain strong relationships with customers by providing excellent customer service and timely responses.
* Collaborate with other company branches and partners across Europe and internationally to ensure efficient operations and customer satisfaction.
* Perform other duties as assigned.

Physical Requirements:
* Position may require extended periods of sitting, computer use, standing, and walking.

Some light lifting may be requ

📌 Customer Service Specialist (Granadilla)
🏢 Crane Worldwide Logistics
📍 Granadilla