Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Digital Wallet Provider, with the chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about financial technologies and dedicated to assisting customers in navigating digital payment solutions. You will engage with clients in Polish, ensuring they receive top-notch support for all their inquiries.Key ResponsibilitiesManage customer inquiries related to digital wallet services, transactions, and account management via phone, email, and chat in PolishProvide detailed information on account features, security measures, and troubleshooting supportAssist customers with account setup, fund transfers, and transaction issuesResolve customer complaints and inquiries efficiently,



maintaining a high level of satisfactionDocument all interactions and maintain accurate records in the CRM systemCollaborate with technical and support teams to ensure efficient resolution of issuesStay informed about product updates and industry trends in financial technology to enhance customer interactionsRequirementsFluency in Polish (both written and spoken) is essential; proficiency in English is a plusExperience in customer service, particularly in the financial or fintech sector, is preferredExcellent communication skills with a customer-centric approachStrong problem-solving abilities and the capacity to work under pressureAbility to manage multiple inquiries effectively in a fast-paced environmentFamiliarity with customer service software and CRM platforms is beneficialWillingness to relocate and work in Greece, with the flexibility to work various shiftsBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..

📌 Polish-Speaking Fintech Support in Greece (España)
🏢 Mercier Consultancy MD
📍 España