Our client is a leading integral fragrance house with a growing international presence. Based at our HQ in Murcia, Spain, we operate across markets worldwide and pride ourselves on a dynamic, multicultural working environment. The Role We are looking for a Customer Service and Import-Export Specialist to join our Customer Service team. Your primary focus will be managing and coordinating commercial administration tasks to support our sales team, with a specific emphasis on customers in the Middle East market. This is a permanent, full-time, fully onsite position based at our Murcia HQ. Key Responsibilities * Tracking orders and communicating incidents to meet deadlines agreed with customers * Resolving complaints and requests related to customer orders and their delivery * Providing administrative support to the sales team,



including assistance during customer visits * Receiving visit reports and managing actions agreed with customers * Creating and monitoring project sheets and briefing sheets * Receiving and managing customer orders through to manufacturing handoff * Preparing and maintaining customer files, including documentation relating to legal compliance What We Are Looking For * Fluent Spanish speaker, native or near-native level * Fluent Arabic speaker, essential for this role due to the Middle East customer focus * Professional level English strongly preferred * Background in customer service, import/export, logistics, or commercial administration * Willingness to work fully onsite in Murcia, 5 days per week What We Offer * Permanent full-time employment contract * Monday to Thursday 8am to 5pm with a one-hour lunch break, Friday 8am to 2:30pm with a 15-minute break * Flexible working hours with a one-hour window for daily arrival and departure * Annual bonus, group benefits, and a risk-free savings plan * A real opportunity for professional growth in an international, constantly evolving environment * An excellent, young and multicultural working environme

📌 Import Export Specialist (España)
🏢 Mackinnon Bruce International
📍 España