Customer Success, Account Management, Ad Operations, (Madrid)

Customer Success, Account Management, Ad Operations, (Madrid)

22 ago
|
Triumphs of Talent
|
Madrid

22 ago

Triumphs of Talent

Madrid

Are you experienced in

Customer Success, Account Management, Ad Operations, or Digital Advertising

and fluent in

French ? Join our team and help clients maximize the success of their advertising campaigns
Location:

Spain
Work Model:

Work From Office (WFO)
Experience:

3+ Years
Joining:

Immediate Joiners ONLY


Language:

Professional French proficiency
Role Overview
The

Ad Success Representative

role combines

Account Management, Customer Success, and Ad Operations

within the digital advertising space.
You will act as the primary point of contact between client partners and internal Ad Operations teams, ensuring campaigns are executed successfully while delivering an excellent client experience.
Key Responsibilities
✅ Manage a portfolio of client accounts and build strong relationships through regular business reviews and strategic recommendations.
✅ Coordinate with Ad Operations to ensure campaigns are launched, monitored, and optimized efficiently.
✅ Analyze campaign performance data, identify trends, and provide actionable insights to improve results.
✅ Support





Direct IO, Programmatic, and Self-Serve advertising campaigns

while ensuring operational excellence.
✅ Collaborate with

Product, Marketing, and Engineering

teams to improve processes and enhance customer experience.
✅ Help develop standardized workflows and contribute to knowledge-sharing initiatives.
Requirements
✔️ 3+ years of experience in

Customer Success, Account Management, Ad Operations, or a similar client-facing role
✔️ Experience with

Salesforce, Excel/Google Sheets, Slack, and customer support tools
✔️ Strong analytical, communication, and problem-solving skills
✔️ Experience in

Digital Advertising / AdTech

is highly preferred
✔️

Professional proficiency in French is mandatory
✔️ Must be available to

join immediately
Success in This Role
Success will be measured by:
• Quality and accuracy of campaign execution
• Client satisfaction (CSAT)
• Timely issue resolution and operati

📌 Customer Success, Account Management, Ad Operations, (Madrid)
🏢 Triumphs of Talent
📍 Madrid

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