CloserHire is partnering with a integral customer experience provider to recruit a Danish-speaking Customer Service Representative for their on-site team in Barcelona or Benalmadena or Valencia. This is your opportunity to be part of a growing international team that supports leading electric vehicle brands and empowers customers through innovation and excellence. As a Customer Service Representative, you’ll be the first point of contact for customers, delivering support that goes beyond expectations.Location: Barcelona, Malaga, Valencia, SpainLanguage: DanishStart date: ASAPYour RoleHandle incoming contacts via phone, email, chat, and other channels to resolve user inquiriesLog cases accurately in the system and provide timely responses within service level agreementsMaintain a deep understanding of services and products tailored to the electric vehicle industryCollaborate with teammates and offer support during absences or increased workloadsFulfill administrative duties such as tracking leave and attending scheduled sessionsContribute to continuous improvement initiatives led by yourSupervisor orMentorMaintain high standards of quality,



service performance, and customer satisfactionYour ProfileAre proficient or bilingual in Danish and fluent in EnglishHave at least 1 year of experience in a customer service environmentPossess basic IT knowledge (Windows, MS Office, internet settings)Show a proactive attitude and enjoy helping peopleAre capable of taking ownership and solving customer issues efficientlyBring experience from the automotive or electric vehicle industry - a strong advantageAre naturally collaborative, adaptable, and eager to growWhat Is OfferedFull-time, 39-hour/week schedule, Monday to Friday (09:00-18:00)On-site position in central Barcelona orBenalmadena orValencia, in a modern and supportive workspaceFull paid training on the company and its cutting-edge projectAccess to career development programs and professional trainingWork in a multicultural environment committed to diversity and inclusionRelocationRelocation payment 500EUR paid after 1 month of start
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📌 Danish-Speaking Customer Service Representative (Barcelona)
🏢 CloserHire
📍 Barcelona