22 ago
|
Miratech Group
|
Madrid
22 ago
Miratech Group
Madrid
Miratech is seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining and driving the operational strategy. You will assess current operations, define the future-state operating model, and build a roadmap of process, workforce, and capability improvements. Internal teams will execute the implementation while you own the vision and ROI. Strong leadership and CCaa S knowledge are essential.
📌 Contact center transformation (Madrid)
🏢 Miratech Group
📍 Madrid