The Art of Creating Time - Your Mission at UMB
At UMB, we don't just solve problems - we
create time . As part of our
Corporate Applications & Services , your work helps free our colleagues and clients to focus on what matters most. With smart IT solutions and meaningful automation, you'll make a real difference in how people work, collaborate, and innovate.
We are currently seeking for a
ServiceNow Consultants & Developers
to join our international ServiceNow team, contributing to powerful solutions for both internal teams and our customers.
Your Responsibilities
As a ServiceNow Consultant & Developer in our internal business analyst role, you will:
Take the lead in
developing and customizing ServiceNow solutions
including platform components, core modules, and the service portal
Analyse internal and external business requirements, translating them into meaningful workflows and solutions
Lead or actively participate in workshops for the
continued evolution
of our ServiceNow services
Collaborate with cross-functional teams to align technology solutions with business needs
Provide ongoing support, optimization, and enhancements to existing ServiceNow implementations
Ensure smooth and efficient
integration with other systems
and services
Deliver clear documentation and participate in agile sprints to keep progress transparent and effective
Your Profile - Who We're Looking For
You're passionate about solving problems, improving workflows, and creating excellent digital experiences. You bring technical know-how, business acumen, and a collaborative spirit to everything you do.
Must-Haves
Minimum 3 years
of experience with ServiceNow (or equivalent ITSM platforms)
Strong understanding of
Service Management principles (ITIL framework)
Proven experience in
process and workflow modelling
within ServiceNow
Familiar with technologies like Jelly, AngularJS, Bootstrap, React, AJAX, HTML/CSS, XML
Experience working with REST/SOAP APIs and system integrations
Kno
📌 Senior ServiceNow Lead (Madrid)
🏢 UMB
📍 Madrid