Job Title
Field Service Engineer (English - speaking) On-site + Traveling HD01
Location
Barcelona, Spain (hybrid)
Role Overview
Field Service Engineer in Barcelona. You will deliver on‑site service and remote support for client equipment, ensuring quality and safety standards.
Responsibilities
Deliver on‑site service via work orders: install, commission, maintain, and repair customer equipment
Provide remote technical support and manage complex escalations, including L1 analysis and advanced troubleshooting
Handle multiple escalations in parallel, meeting SLA targets and minimizing upward escalation
Document service activities, produce technical reports, and train customers on operation and basic maintenance
Ensure compliance with safety and quality standards
Communicate service delivery in English (additional languages a plus)
Travel extensively across Spain, Portugal, and France (expenses covered), and to other European countries as required by business needs
Qualifications
Native or proficient level in English; Spanish is a big plus
Valid driving licence
Ability to read and interpret electrical diagrams; solid knowledge of electrical and electronic systems
Strong hands‑on technical skills with high attention to detail and an engineering mindset
Ability to analyze complex machine behavior, understand subsystem interactions, and develop advanced troubleshooting solutions
Experience supporting installations, site preparation, and complex systems (mechanical, electrical, water)
Proven background in field service, maintenance,



or technical support within electromechanical or industrial environments
Strong troubleshooting, problem‑solving, and remote diagnostics skills, with high productivity and low re‑escalation rates
Solid business and operational awareness, including KPI understanding, responsible parts usage, and work order optimization
Ability to propose process improvements, workflow enhancements, and efficiency gains
Strong customer‑facing and communication skills, able to manage critical situations through full resolution
Collaborative, growth‑oriented team player who actively contributes to technical forums and meetings
Benefits
Full‑time 39 hours per week permanent contract: Monday to Friday from 9:00 to 18:00
Base salary 23,000 euros gross per year + 4,000 euros position allowance + up to 4,000 euros gross per year in bonus
Great location in Barcelona
Full paid training on the company and on the project you will be working on
Career development programs and specialized courses
Equal Employment Opportunity
Concentrix is an equal‑opportunity employer. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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📌 Field Service Engineer (English - speaking) On-site + Traveling (Barcelona)
🏢 Concentrix
📍 Barcelona