At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Integral Management,

our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality… designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web

Job Description
Brightspeed is looking for a Customer Service Technician to join our team As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.



In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.

Responsibilities

Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment

Performing maintenance and repair on outside plant facilities

Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables

Observing all safety rules and regulations

Assisting other technical personnel in the performance of their duties when requested

Actively supporting sales and marketing related activities

Directing customer facing work and sales referrals

Qualifications
WHAT IT TAKES TO CATCH OUR EYE:

High School diploma or equivalent experience

Ability to distinguish colors on faciliti

📌 Customer Service Technician (Madrid)
🏢 Brightspeed
📍 Madrid