ResponsibilitiesResponsible for the management and Annual Recurring Revenue target (ARR) associated with all contracts and software subscriptions within a portfolio of site-based accounts.Lead onboarding, adopt, expand and renewal motions using data and workflow information from customer relationship management and data tools.Translate data and insights into customer value, leading to increased service contracts and software subscriptions.Collaborate with sales, distributors and business leads to identify new contract opportunities.Collaborate with sales, customer care and business unit on areas involving pricing, specification and product adaptations to maintain customer satisfaction.RequirementsBachelor's degree2 years of experience in customer success, renewals (ARR), and/or inside salesFluency in Dutch and English is required.Additionally working proficiency in French or GermanExperience increasing annual recurring revenueExperience with Gainsight, Salesforce and PowerBIWork experience in the manufacturing or automation industry.Experience with SaaS, subscription, and service business models.Strong organizational and time-management skills
#J-18808-Ljbffr

📌 Customer Success Manager, Dutch, French, German (Barcelona)
🏢 Jobtailor
📍 Barcelona