Join the innovative team at Next Job Abroad as a Finnish-speaking Technical Support Agent in the sunny city of Malaga, Spain! Spend your days in a vibrant tech company where you'll tackle exciting challenges and provide essential support to our Finnish clients. This role is perfect for those who enjoy problem-solving and are passionate about technology.
As a Technical Support Agent, you will be the first point of contact for customers experiencing technical issues. Your technical expertise and communication skills will help you guide clients through troubleshooting processes, ensuring they receive quick and effective solutions. If you are a tech enthusiast with a flair for helping others and want to experience life in beautiful southern Spain, we would love to hear from you!
Responsibilities
Provide technical support to Finnish-speaking customers via phone, email, and chat
Troubleshoot and resolve technical issues related to our products and services
Guide customers through detailed technical processes and solutions
Document all customer interactions and solutions in our support system
Collaborate with other departments to elevate and resolve complex issues
Maintain up-to-date knowledge of our products and services to offer informed support




Contribute to improving our support processes and customer satisfaction
Requirements
Fluency in Finnish and good command of English; additional languages are a plus
Previous experience in technical support or IT roles is highly desirable
Strong problem-solving skills and a passion for technology
Excellent communication skills and a customer-oriented mindset
Ability to work independently and as part of a diverse team
Familiarity with helpdesk software and support tools is an advantage
Willingness to relocate to Malaga, Spain and embrace a new culture
Benefits
Career growth opportunities in a renowned general software company
International & diverse work environment
Yearly salary €22.000 excluding bonuses.
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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📌 Finnish-speaking Technical Support Agent in Malaga, Spain | Tech Company (Sevilla)
🏢 Next Job Abroad
📍 Sevilla