About UkioUkio is a Barcelona‑based startup focused on providing fully furnished apartments for stays starting at one month, operating across Europe.ResponsibilitiesManage the pre‑arrival journey and onboarding of guests, ensuring documentation collection, pre‑arrival checks, and coordinate check‑in logistics.Track and monitor security deposits, amenity basket inventory, and support invoice coordination and payment follow‑ups.Act as a point of coordination for key guest accounts, resolve maintenance or operational matters, and proactively identify risks that could affect guest satisfaction.Collaborate closely with Operations, Maintenance, Housekeeping, and Sales teams to deliver a high‑quality guest experience, monitoring work orders and service requests.Maintain accurate reporting, account records, and operational documentation, and identify opportunities to improve workflows and internal coordination.Triage guest and internal support tickets, assess urgency and priority, route requests to appropriate teams,



and ensure timely follow‑up.About YouOpen to a temporary contract of 6 months.Proficient in English (C1) and Spanish.Excellent customer service, communication skills, and strong attention to detail.Proactive problem‑solver with a guest‑focused mindset.Able to manage multiple tasks in fast‑paced environments and collaborate across departments.Adaptable, quick learner, and eager to take on new challenges.Committed to delivering exceptional guest experiences.BenefitsHands‑on experience in one of Europe’s fast‑growing startups.Opportunity to work on real projects with ownership from day one.International, collaborative working environment with cross‑functional teams.Team events and activities fostering a positive company culture.Versátil and dynamic startup atmosphere.Ukio values diversity and inclusion and encourages applications from all backgrounds.
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📌 Corporate Guest Experience Coordinator (Barcelona)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Barcelona