With 1,000+ professionals and over a decade of experience, we have built an environment where talent is trusted, supported, and continuously challenged to grow.
People First
trust, respect, and professional development
13% turnover rate
well below market average
Cutting-edge IT projects
with general clients and modern technologies
Personalized training
up to €1200/year
Real flexibility
to work in your own way
Active tech communities
to learn and share
Fun
and yes… we also know how to have fun
We have an exciting opportunity to provide IT technical support to end users and ensure the smooth operation of workplace services. The role combines user support, incident management and workstation administration in a corporate environment.
Manage, track and resolve incidents and service requests through Jira Cloud and Jira Service Management
Provide onsite and remote support to end users
Administer and maintain Active Directory and related policies
Install, configure and deploy workstations and end-user equipment




Create and maintain technical documentation and knowledge base articles
Ensure proper categorization, prioritization and follow-up of support activities
Vocational Training (IT) or higher education in a related field
Solid knowledge of Windows environments
Experience with Active Directory and policy management
Knowledge of TCP/IP networking
Advanced knowledge of Microsoft Office
Experience with Jira Cloud and Jira Service Management
Ability to document solutions and maintain knowledge management practices
Model
Hybrid (2 days onsite / 3 days remote)
If this opportunity sounds interesting, feel free to share your profile — we will be happy to provide more details
Will have access to confidential information related to Capitole and the project they are working on.
Must comply with the security policies and internal policies of the company and the client.
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📌 IT Support Specialist (Madrid)
🏢 Capitole
📍 Madrid