OverviewDutch speaking Customer Service and Technical Support Advisor with English.Purpose of the role: We would like our experts to become ambassadors of our brands and to provide 360° support to all brands in presales and aftersales scenarios (including physical stores and e-commerce), basic technical support for troubleshooting and backoffice tasks.ResponsibilitiesProvide 360° support to all brands in presales and aftersales scenariosDeliver basic technical support for troubleshootingPerform backoffice tasks to support customer interactionsRequirementsC2 level of DutchAdvanced level of EnglishListening and understanding capacityEmpathy and customer focusProblem solving and technical learningIntegrity and trustConflict managementDesirable experienceDigital user / e-commerce userCross-Selling / Up-SellingSocial media userPrevious experience in services in-store attending consumers on these product categoriesDesirable skillsProcess Excellence: improving organizational processesCollaboration: working effectively with othersCommunication:



exchanging information and ideasEmotional IntelligenceOpen MindednessCritical ThinkingSolution OrientationEntrepreneurshipBenefits38.5h/week, rotating shifts from Monday to Friday, 08:00 to 18:00Salary: 24,659.54 € gross/yearReferral Program: Bring a Friend and get a referral fee (up to 2,000€ depending on language/project)Individual career plans with potential for growth within the companyExcellent work environment and team-building activities in a dynamic and international environmentDiversity, Equity & InclusionTP is home to a general family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
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📌 Dutch speaking Customer Service and Technical Support Advisor with English (Barcelona)
🏢 TP
📍 Barcelona