ResponsibilitiesDefine functional requirements, participate in testing, and support the team before Go‑live.Lead the discovery phase of new processes, liaising with key stakeholders, defining technical solutions, and aligning teams to meet deadlines.Identify risks and dependencies during project execution.Keep up with industry and market trends, proposing ideas to scale the business.Analyze data to extract operational insights, creating reports for operations using MicroStrategy, Excel, and PowerPoint.Maintain a data mindset, challenging or adjusting processes when necessary to build reliable business operations and services, and connecting with internal and external parties.Collaborate with Risk, Compliance, and Legal stakeholders to ensure products and services comply with regulations and policies.Work in Agile teams, delivering value quickly while continuously improving practices.Actively participate in Chapters to support improved ways of working and to develop craftsmanship.Play a team player role, actively contributing to the maintenance, development, and realization of (new)



services and functionalities within Squads.QualificationsMaster’s or bachelor’s degree and approximately 5 years of experience managing complex projects.Customer‑focused and results‑oriented.Excellent communication skills.Strong prioritization skills, ensuring the team focuses on high‑impact results.Efficient time and deadline management to keep development on track.Effective stakeholder management, engaging key parties for successful outcomes.Problem‑solving skills to address challenges and obstacles.Some technical knowledge helpful (core banking systems and processes), though not mandatory.Passion for innovation, new market trends, and forward‑thinking.Ability to work autonomously, take initiative, and drive initiatives with a can‑do attitude.BenefitsFlexible work model, health and life insurance, versátil remuneration, free company shuttle, banking benefits, pension plan, 360° employee care (physiotherapy, gym, etc.), employee networks, and remote work program.
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📌 Digital Business Expert - Savings (Madrid)
🏢 Ing Bank Nv Sucursal En España
📍 Madrid