What You´ll Do
Support customer communication and help ensure a smooth customer experience
Act as a point of contact for customer enquiries (email, calls)
Assist with order-to-cash (OTC) and customer service related activities
Help build relationships with customers and collect their feedback
Maintain and update CRM data, supporting business development activities
Identify opportunities to improve customer satisfaction (CSAT)
Collaborate with internal teams (Customer Experience, Supply Chain, etc.)
Support ongoing projects, process improvements and best practices
Help monitor performance using KPIs and reports
What makes you a good fit
Ability to do a 12 month internship (8/6h day)
Business Administration, Management or related student with an interest in customer facing role




Start date - immediate availability
Fluent level of English and Spanish.
Customer focus orientation
Ability to work in a team.
Problem-solving skills.
Proactive and motivated attitude.
Flexibility and strong communication skills.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
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📌 Intern Customer Service Experience (CSX) (Barcelona)
🏢 Henkel
📍 Barcelona