Provide expert technical support to customers and the dealer network, resolving incidents through phone consultations and technical platforms.Perform remote diagnostics and technical interventions, contributing to the fast and effective resolution of issues.Analyse product quality and reliability, preparing and distributing relevant technical information to the market.Develop technical solutions tailored to business and service network needs.Provide technical advice to different company departments and deliver specialised training to the dealer network.Act as a technical expert in complex cases and accident investigations, representing the company when required.Collaborate with multidisciplinary teams to drive continuous improvement and excellence in after-sales service.RequirementsDegree in Mechanical Engineering, Higher Vocational Training (Advanced Technician), or equivalent qualification.Strong technical knowledge of commercial vehicles.Previous experience in workshops, vehicle diagnostics, and repairs.Knowledge of diagnostic and repair tools.Languages: Native Spanish and English at B2 level. Portuguese and/or German would be a plus.Driving licence and willingness to travel.



(Truck driving licence is a plus.)Strong analytical and problem-solving skills.Excellent communication and customer service skills.Proactive attitude, autonomy, and ability to work effectively as part of a team.UE permission is requiredCore CompetenciesDemonstrates strong technical expertise in commercial vehicles, providing effective technical support and solutions while collaborating with teams to enhance after-sales service. Proficient in vehicle diagnostics, repairs, and delivering specialized training to dealer networks.Highest-signal resume keywordsMechanical Engineering DegreeTechnical Knowledge of Commercial VehiclesVehicle Diagnostics and Repairs ExperienceAnalytical and Problem-Solving SkillsB2 Level English and Native SpanishATS Optimization KeywordsHard SkillsVehicle DiagnosticsTechnical SupportTechnical Solutions DevelopmentProduct Quality AnalysisRemote DiagnosticsTechnical InterventionsAccident InvestigationsRepair Tools KnowledgeTraining DeliveryMultidisciplinary CollaborationSoft SkillsExcellent Communication SkillsCustomer Service SkillsProactive AttitudeAutonomyTeamwork AbilityCertifications & QualificationsDriving LicenceUE PermissionIndustry KeywordsAfter-Sales ServiceTechnical ExpertiseDealer NetworkContinuous ImprovementComplex Cases
#J-18808-Ljbffr

📌 CSP Technician (Madrid)
🏢 Jobtailor
📍 Madrid