Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai.

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: The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facility needs.

What you'll do

- Greet and assist visitors, ensuring a positive and professional first impression - Manage emails and general inquiries, routing as appropriate - Coordinate visitor access, badging, and check-in processes - Maintain front desk organization, cleanliness, and readiness at all times - Schedule meetings and manage conference room bookings - Support office operations including mail distribution, deliveries,



and supply inventory - Coordinate with vendors and service providers as needed - Assist with planning and execution of office events and meetings - Partner with Facilities, IT, and Security teams to support workplace needs - Maintain accurate records and handle sensitive information with discretion Required qualifications:
- Highschool Diploma or equivalent (Associate or Bachelor’s degree preferred) - 1–3 years of experience in a front desk, receptionist, or administrative role - Strong verbal and written communication skills (English and Spanish) - Proficiency in Microsoft Office or Google Workspace - Ability to multitask and prioritize in a fast-paced environment - Strong organizational skills and attention to detail - Professional demeanor with a customer-service mindset Preferred qualifications:
- Experience in a corporate high-growth office environment - Familiarity with visitor management systems (Envoy) - Experience supporting facilities or office operations - Basic knowledge of access control and office security protocols - Experience coordinating vendors, deliveries, and events - Strong problem-solving skills and ability to work independently #LB Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.

📌 Associate Facilities Coordinator (Madrid)
🏢 Shield AI
📍 Madrid