Fever is a leading tech platform for culture and live entertainment, helping events, creators and audiences connect worldwide.What you’ll doManage the onboarding of new partners, guiding them through the first stepsProvide support to partners, delivering accurate, valid and complete information, and solving questions and problemsGuide partners through our internal platformAssist partners in the billing processMaintain close communications with the Sales TeamTranslate new deals from the Sales Team into standardized information for operational purposesFollow communication procedures, guidelines and policies to deliver the best possible service to partnersWho you are1–2 years of relevant experience in User Support, Customer Service, or high‑level client servicesComfortable in a fast‑paced working environmentExcellent interpersonal and communication skills, both oral and writtenAble to handle delicate conversations with a calm, problem‑solving approachAdvanced English and Spanish proficiencyGo‑ahead type of person, organized and motivatedExcellent eye for detail and accuracyDays off schedule: fixed weekdays only; public holidays scheduled in advance if neededLocationOur main office is located in Madrid,



but we welcome candidates from anywhere in Spain.BenefitsAttractive compensation package with base salary and potential bonus for top performance40% discount on all Fever events and experiencesWork from a central location in MadridHome‑office friendlyHealth and dental insuranceGympass membershipFlexible remuneration with 100% tax exemption through Cobee and option to receive part of salary in advance via PayflowResponsibility from day one; professional and personal growthGreat work environment with a young, international teamFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help by providing a welcoming and seamless journey.
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📌 Junior Partner Representative (Weekends) (Madrid)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Madrid