Microsoft Dynamics 365 Developer – Copilot Service Workspace
Location: Spain | Hybrid (preferred) in Madrid, Barcelona, Málaga, or Logroño | Remote in the rest of the country
Employment type: Full-time
We are looking for a Microsoft Dynamics 365 Developer with hands‑on experience in Dynamics 365 Customer Service, focused on the development and integration of solutions within the Copilot Service Workspace. You will join an international digital banking environment, contributing to the evolution of customer service and channel integration platforms built on Microsoft technologies. The role combines Dynamics customization, frontend development, and advanced integration work within modern CRM ecosystems.
What you’ll do
Configure and customize Microsoft Dynamics 365 Customer Service solutions
Develop and maintain integrations within Copilot Service Workspace
Implement and configure Channel Integration Framework (CIF) integrations
Develop frontend logic and custom behaviors using JavaScript / TypeScript
Work with Microsoft APM SDK for embedded application integrations
Collaborate with backend and integration teams to ensure end-to-end functionality
Ensure performance, maintainability,



and usability of implemented solutions
Participate in agile ceremonies and collaborative delivery processes
What we’re looking for
Proven hands‑on experience with:
Microsoft Dynamics 365 Customer Service

Practical experience with:
Copilot Service Workspace
Channel Integration Framework (CIF)
Microsoft APM SDK

Strong experience developing:
JavaScript within Dynamics environments

Experience working with:
Embedded/integrated applications inside Dynamics
Container-based integration approaches

Experience working in Agile environments (Scrum / Kanban)
Familiarity with Jira or similar collaboration tools
Strong analytical and problem‑solving skills
Ability to work autonomously in integration‑heavy environments
Nice to have
TypeScript experience
Experience building custom UI integrations within Dynamics 365
Understanding of frontend architecture patterns in enterprise applications
Work model
Hybrid model available in:
Madrid
Barcelona
Málaga
Logroño

Remote from other locations within Spain
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📌 Microsoft Dynamics 365 Developer - Copilot Service Workspace - Spain (Madrid)
🏢 Talent Connect
📍 Madrid