Deputy Operations Manager, Italy or West Europe

Join to apply for the

Deputy Operations Manager, Italy or West Europe

role at

Intrepid Travel
Deputy Operations Manager, Italy or West Europe

Join to apply for the

Deputy Operations Manager, Italy or West Europe

role at

Intrepid Travel
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We’re on the lookout for our next

Deputy Operations Manager

– and we’re open to two possible locations. Whether you’re the right fit for our

Italy

operations or for the broader

West Europe

region, we’d love to hear from you.
Based in either

Rome

(Italy Ops) or

Valencia

(West EU Ops), the Deputy Operations Manager will support day-to-day operational performance in their region – working closely with our local leaders, office teams, and third-party suppliers to ensure every trip runs safely, smoothly, and in line with Intrepid’s values.
You’ll help oversee trip operations, drive quality and safety, coach and develop leaders, manage supplier relationships, and assist with compliance and incident response.



In short: you’ll be a key force in delivering exceptional experiences for our travellers.
For the

Italy Ops

role, fluent Italian and English is required and you’ll be needed 2-3 days per week in our Rome office.
For the

West Europe Ops

role, fluent Spanish and English is required and you’ll be needed 2-3 days per week in our Valencia office.
Some of the experience you’ll bring with you may include:
Previous travel industry experience, ideally as an Intrepid Group Leader or in ground operations
Strong regional knowledge of Europe, including local culture and travel logistics
Excellent organisational skills and the ability to manage competing priorities
Experience supporting or coaching others in a team setting
Confident using systems (Word, Excel, internal tools) and comfortable with adaptable working hours
A passion for responsible travel and alignment with Intrepid’s values and purpose
A bit about our team

📌 Deputy Operations Manager, Italy or West Europe (Madrid)
🏢 Intrepid Travel
📍 Madrid