Position Purpose
The job of the Spa Receptionist is to courteously greet customers who come to the spa. Their duties also entail managing the office and following the duties of a receptionist. Spa receptionists mostly work in resorts, hotels and private spas. They have to answer all the queries put forward by customers and guide them about the spa treatment available.
Essential Functions
Maximizes revenue and cash flow by promoting resort services, special hotel and Spa programs, packages and upgrades when appropriate
Follow company and BSA/LQA standards
Takes spa reservations for internal and external guests
Welcoming the guests who come to the spa
Synchronize customers with the various therapists
Maintains a clean and organized spa by monitoring the facilities regularly
Education & Experience
High school or equivalent education required
1-2 years of previous customer service experience preferred
Therapist certification will be a plus
Benefits
Opportunities for professional growth and continuous training
Meals in the staff canteens
Discounts in our restaurants
Parties and celebrations
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📌 Recepcionista Spa (Castillo Hotel Son Vida) (Palma)
🏢 Arabella Golf Resort Mallorca
📍 Palma