Job Title
Customer Engineer (External Identities)
Job Description
We’re Concentrix, an intelligent transformation partner focused on technology and intelligence. We empower the world’s best brands with advanced technology solutions, data insights, and deep industry expertise, helping companies simplify how they work, interact, and transact. Our integral team shapes new careers across 70+ countries and is recognized as a World’s Best Workplace and a top company for career growth and culture. Join us and be part of this journey toward greater opportunities and brighter futures.
Role Type
Advisory – architecture, consulting, and support to help customers drive solutions and resolutions.
Skills Required
Active Directory & Microsoft Entra ID External Identity Management
Broad knowledge of Microsoft Entra ID products, including Microsoft Entra ID External Identities, Microsoft Entra B2C (custom policies), Microsoft Entra B2B, Microsoft Entra for Customers, Cross-Tenant Access Settings, Cross-Tenant Access Synchronization, and Microsoft Entra ID P1
Optional Skills
Microsoft Entra Connect, Active Directory Federation Services, Microsoft Identity Manager
Technical experience with hybrid infrastructures,



architecture designs, and technology management
8+ years of customer‑facing experience in systems architecture, administration, operations, software support, IT consulting, on‑premises and cloud support for enterprise or government customers, and advanced troubleshooting
Understanding of Microsoft’s Modern IT Architecture and Strategy
Track record in planning, deploying, operating, and optimizing cloud environments
Azure certifications (Azure Solutions Architect Expert, Azure Security Engineer Associate, Azure Administrator Associate, Azure Cybersecurity Administrator, Identity and Access Administrator)
Ability to work independently
Strong customer service, problem‑solving, communication, and executive‑level interpretation skills
Advanced Microsoft certifications preferred
BA/BS or higher in Information Technology or equivalent experience
Expert level knowledge of Microsoft enterprise software products
Demonstrated excellent customer service skills
Relevant Certifications
SC-300 Identity and Access Administrator Associate
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📌 Customer Engineer (External Identities) (Barcelona)
🏢 Concentrix
📍 Barcelona