The Position
Report to: Product Knowledge Manager
Key Responsibilities
Work closely with our product team to understand product features.
Assist in creating product content for knowledge sharing.
Collaborate with subject matter experts to create training materials and other product documentation.
Review and edit existing documentation for accuracy, clarity, and adherence to style guides.
Support activities related to product readiness throughout the product development life cycle.
Participate in the deployment of new versions and features within the platform, which includes training planning, weekly reviews, impact analysis, and managing deadlines.
Assist in preparing reports and presentations on product features.
Work with product designers to understand and contribute to the user experience design process.
Working Smarter with AI
Use AI tools as part of your daily workflow to accelerate drafting, editing, research, and reviewing of product content and training documentation.
Constantly look for room for improvement in both the quality and the speed of your tasks,
treating AI as a partner for raising that bar.
Apply good judgment and quality control when using AI, ensuring outputs are accurate, clear, and compliant with our standards.
Qualifications (Must-Have)
Degree or Professional Training related to Computer Science, Engineering, or English.
0-3 years of professional experience.
Written and oral English advanced.
Communication skills and comfort with customer-facing tasks.
Curiosity about and comfort using AI tools to improve the quality and efficiency of your work, with a mindset of continuous improvement.
Willing to comply with and follow all regulations required when working in a highly regulated environment, such as ISO standards and GMP regulations.
Qualifications (Nice-Have)
Good understanding of pharma manufacturing environments.
Experience with technical documentation.
Good understanding of Industry 4.0 concepts and principles, a
📌 Product Knowledge Intern (Madrid)
🏢 Aizon
📍 Madrid