Overview
Job Title: Customer Service Representative (French- speaking) - On-site - Sport Clothing Industry AM03
Location: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12
Language Requirements: English, French (Required)
Time Type: Full time
Responsibilities
Handle incoming customer contacts (via telephone, email, chat or other automated alerts) and solve users’ demands
Log call details onto call management systems and provide response and resolution within SLA
Maintain service and product knowledge and expertise associated with applications specific to individual customers
Ensure contractual SLA is maintained
Qualifications
Are proficient or bilingual in French and advanced in English
Have good disposition to work in a customer service environment
Have customer care skills – ability to listen to and understand the customers’ need
Can take ownership of, and progress calls to resolution or to escalate call to resolution
Passion for outdoor sports
What’s In It For You
Full-time 39 hours/week, permanent contract: Monday to Friday from 9:00 to 18:00




Salary 18,978 euros gross/year + up to 2,400 euros gross/year in bonus
Central office location in Malaga
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses
Concentrix is an equal opportunity employer. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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📌 Customer Service Representative (French- speaking) - On-site - Sport Clothing Industry (Benalmádena)
🏢 Concentrix
📍 Benalmádena