21 ago
|
Jobtailor
|
Barcelona
21 ago
Jobtailor
Barcelona
Responsibilities
Connect with B2B customers via phone and email, providing service-oriented solutions.
Keep things organized by handling admin tasks and following up on questions and requests.
Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.
Requirements
Native-level proficiency in Danish (both spoken and written) and a good command of the English language.
A high school diploma or equivalent qualification is necessary.
Previous customer service experience is a bonus but not a deal-breaker.
Your communication skills should be on point for confidently interacting with customers.
You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently.
Juggling tasks and paying attention to detail is your thing, especially in a fast-paced environment.
Comfortable using computer systems and various software applications.
Ability to work versátil shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs.
Hard Skills
Customer Service
Administrative Tasks
Problem Solving
Soft Skills
Organizational Skills
Motivation
Interpersonal Skills
Certifications & Qualifications
High School Diploma Or Equivalent
#J-18808-Ljbffr
📌 Danish Customer Service Advisor (Barcelona)
🏢 Jobtailor
📍 Barcelona