Branch Collection Associate (BCA) is responsible for the monitoring and execution of on-time billing and collections of the branch loans portfolio. He also monitors non-performing loans and takes appropriate actions in reducing it.Specific Responsibilities:Achievement of the collection targets as well as operational targets and Key Performance Indicators (KPIs) of the Non-Performing Loan (NPL) portfolio assigned to them.Responsible for performing all assigned function in collections activities such as redemption, posting of payments, re-structuring, billings, condonation, field visits, collection letters and Short Messages (SMS)



send-out etc.Performs account analysis and evaluates client’s capability to payComputes for the possible restructuring of loansAccomplishes all assigned necessary reports and submits in a timely mannerChecks all assigned documents to ensure its completeness, timeliness and accuracyResponsible for performing excellent customer service to all clients according to the established standardsQualifications:Bachelor's degree graduateExperience in loans and collection is an advantageDriving skills is a must (motorcycle), with driver's licenseGood oral and written communication skills with proficiency in the local dialectWilling to travel extensively and highly familiar with the area of operationsFresh graduates are welcome to apply.
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📌 Branch Collections Associate (Valencia)
🏢 City Savings Bank
📍 Valencia