Are you a problem-solving pro with a passion for delivering top-notch customer experiences? Do you thrive in a dynamic, international environment? If you're multilingual and love helping people, we’d love to hear from you!At SPSP Health, we’re making waves in the e-commerce industry, expanding our reach across Germany, Austria, France, Spain and other EU Countries. Now, we’re looking for a Customer Service Superstar to join our team in sunny Madrid! What You’ll Be DoingAssist & Engage – Be the friendly voice our customers rely on! Handle inquiries via phone, email, and chat with professionalism and empathy.Solve Problems Like a Pro – Resolve issues quickly and efficiently, ensuring a great customer experience.Process Orders & Returns – Ensure seamless order management and handle returns, exchanges,



and refunds.Stay Organised – Keep records updated in our CRM system and follow up on open cases.Work as a Team – Collaborate with different departments to improve customer service processes.What We’re Looking ForFluent in Dutch (spoken & written) + good English skills.Any additional languages like Spanish, German, Italian, Danish, Portuguese will be an added advantage.Customer-focused mindset – You genuinely care about helping peopleProblem-solving ninja – You think fast and handle challenges with easeOrganised & proactive – You juggle multiple tasks like a proTech-savvy – Experience with CRM tools? Even better!What’s in It for You?If you’re ready to be part of an exciting and growing company,
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📌 Customer Service Representative (NL/EN) (Madrid)
🏢 SPSP Health
📍 Madrid