OverviewWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the general benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.RoleThe e-Compliance Business Analyst acts as a bridge between business stakeholders and technical teams to ensure successful implementation of electronic invoicing and electronic reporting solutions. This role involves gathering requirements, analyzing business processes, and delivering functional specifications that align with organizational goals. The BA assesses needs and demands from multiple stakeholders, analyzes impact across business lines, translates them into documented requirements, and supports prioritization. The BA follows agreed standards and applies appropriate techniques to analyze and document applications and business requirements, facilitates the definition of high-level and detailed functional designs, defines acceptance criteria, reviews and validates testing plans, and oversees UAT. The BA works with technical teams to ensure specifications are understood and supports the creation of training materials and a knowledge base of application features. The BA contributes to the demand management process by analyzing business requirements and maintaining insight into the backlog of demands in their area of competence, including improvement opportunities, requested changes, required upgrades and technology refresh initiatives. The BA also supports Service Managers when required by providing information or clarifications on functional requests related to the services provided. The role encompasses a wide range of responsibilities described below.ResponsibilitiesRequirements Gathering & AnalysisCollaborate with business stakeholders to elicit,



document, and validate statutory requirements and local regulations related to e-ComplianceAnalyze existing business processes and identify opportunities for improvementConduct workshops and prepare presentations to share ideas and findingsFunctional Design & DocumentationCreate detailed functional specifications, user stories, and acceptance criteria for eCompliance projectsDocument workflows, data flows, and integration points with other systems (ERP, solution providers, government portals)Solution DeliveryWork closely with development teams to ensure requirements are understood and implemented correctlySupport testing phases (UAT, SIT) by preparing test cases and validating functionality against requirementsPerformance & OptimizationMonitor post-implementation performance and assist in continuous improvement initiativesStakeholder CommunicationPrepare and deliver reports, dashboards, and presentations for business stakeholderseCompliance Best PracticesAct as a trusted advisor for eCompliance best practices and emerging trendsMonitor markets, solution partners and statutory regulations published by local tax authorities to ensure complianceQualificationsBachelor’s degree and/or master’s with relevant Business and IT or Computer science background.Relevant experience managing requirements through the entire delivery and operational life cycle.Experience in business analysis frameworks and techniques – e.g. business process modeling, continuous improvement, requirements analysis, user stories and use cases definition, etc.Strong understanding of Oracle E-Business Suite (AP, AR, GL modules) or similar ERP systemsExpertise in gathering and documenting business requirements for compliance projects.Knowledge of Invoicing and e-Reporting compliance requirements (e.g., EU VAT, SAF-T, local fiscal regulations).Additional InformationTravel may be required
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📌 e-Compliance Business Analyst (Madrid)
🏢 SGS
📍 Madrid